Travertine hand-wash station with carved basin, brass wall-mounted taps and floating oak shelves, fabricated by DNS Industries for L’Occitane Bloor Street Toronto

Caring for Commercial Millwork and Store Fixtures: Laminate, Solid Surface and Wood

Commercial millwork takes daily cleaning, often with whatever product is under the sink, and most avoidable damage comes from the wrong cleaner or a hot object, not from wear. The right routine depends on the surface. Below is a practical guide for the three most common surfaces in stores, offices and clinics: high-pressure laminate, solid surface and finished wood. Always check the care instructions from the specific product’s manufacturer, because they take priority over general advice.

Travertine wash station, L'Occitane Bloor
Travertine wash station, L’Occitane Bloor

High-pressure laminate

Laminate is tough and easy to clean, but it is sensitive to abrasives, some chemicals and heat. Wilsonart’s care guidance is typical of laminate manufacturers:

  • Daily: wipe with a damp cloth or sponge and mild soap or detergent, rinse with warm water and dry.
  • Stubborn stains: a paste of baking soda and water with a soft brush and gentle, light scrubbing removes most stains. Go carefully on gloss and textured finishes.
  • Avoid: abrasive cleaners and pads, steel wool, and acidic cleaners. Drain cleaners, oven cleaners, rust removers and toilet bowl cleaners can damage laminate permanently, so wipe up any spill immediately and rinse well.
  • Bleach: prolonged contact discolours laminate. If bleach or a bleach-based disinfectant is used, keep contact short and rinse.
  • Heat: never put pots or dishes straight from an oven or burner on laminate. Use trivets or heat pads, and keep appliances that run hot off unprotected laminate.
  • Edges: keep water and disinfectant solutions from standing along edges and seams, especially around sinks, because liquid that gets past the edge can weaken the glue line and swell the core underneath.

Solid surface

Solid surface is non-porous and, unlike most other surfaces, can be renewed by sanding. Corian’s care guidance:

  • Daily: warm soapy water, an ammonia-based cleaner or a solid surface cleaner, then rinse and wipe dry. Drying prevents hard water marks.
  • Avoid: window cleaners, which can leave a waxy film that dulls the surface; strong chemicals such as paint removers and oven cleaners; and acid drain cleaners. If a strong chemical is spilled, flush it with water right away.
  • Disinfecting: Corian allows occasional wiping with bleach diluted about 1 to 100. Follow the bleach maker’s safety instructions.
  • Heat and cutting: use trivets under hot pans and appliances, and use cutting boards.
  • Scratches: fine scratches in a matte finish can be sanded and buffed out following the manufacturer’s steps exactly. Semi-gloss finishes need finer grits, and deeper scratches and high-gloss finishes are best left to a professional fabricator, since uneven sanding leaves dips and patchy sheen.

Our comparison of solid surface and quartz covers how the two materials differ in use, including repairability.

Finished wood and veneer

Wood millwork is protected by its factory finish, so care is really care of the finish.

  • Daily: dust with a soft cloth and wipe with a cloth dampened with water and a little mild soap, then dry. Do not leave water standing on wood.
  • Cleaners and polishes: use only products the finish supplier or millwork manufacturer approves. Strong solvents, abrasive cleaners and some disinfectants can soften or dull a finish, and polishes that leave a film can make later touch-ups harder.
  • Light and heat: wood changes colour with light over time, and some species change a lot. Rotating objects on wood surfaces avoids sharp outlines. Keep heaters and hot equipment away from wood.
  • Humidity: keep the building within the humidity range the millwork was installed for. Very dry winter air can open joints and check solid wood. See site conditions for millwork for the ranges the woodwork standards use.

For how different finishing systems compare in chemical resistance, see our guide to wood finishing systems.

Healthcare and high-touch areas

Clinics, labs and food service areas clean with disinfectants much more often and more aggressively than offices. Before choosing finishes, list the disinfectants the facility uses and check them against the manufacturers’ chemical resistance data for each surface. Afterward, give housekeeping staff a short list of approved products for each surface. A disinfectant that is fine on solid surface may discolour laminate or dull a wood finish over months of daily use.

Hardware, edges and bases

  • Check hinges and drawer slides occasionally, and tighten or adjust them before a loose screw strips the hole.
  • Keep drawer slides clear of debris; heavy dust from construction or stockrooms shortens their life.
  • Repair chipped edges promptly, before water or impact damage spreads into the core.
  • Floor-cleaning machines and mops are hard on fixture bases. Kick plates and sealed bottom edges help, and cleaning crews should avoid flooding the base of fixtures.

Store fixtures in daily use

Store fixtures face restocking, carts, customers and frequent moves. A short care sheet for each fixture type, kept with the store’s operations manual, helps staff use the right cleaners and report damage early. Keeping a small stock of matching touch-up materials, spare shelf pins and common hardware on a rollout program makes minor repairs quick and keeps stores looking consistent.

Care and DNS projects

We build laminate, solid surface and finished wood fixtures in our Vaughan plant, and the manufacturers’ care instructions for the specified materials can be included with project closeout documents. If you are not sure what a surface is or what is safe to use on it, get in touch with the project details.

Frequently asked questions

How do you clean a laminate countertop?

Wipe it with a damp cloth and mild soap or detergent, rinse and dry. For stubborn stains, laminate manufacturers suggest a paste of baking soda and water with a soft brush. Avoid abrasive pads and acidic cleaners, and do not leave bleach on laminate for long.

Can you use bleach on solid surface?

Corian’s care guidance allows occasional disinfecting with bleach diluted about 1 to 100, followed by rinsing. Strong chemicals such as paint removers, oven cleaners and acid drain cleaners should be kept off solid surface.

How do you remove scratches from solid surface?

Fine scratches in a matte finish can be sanded and buffed out following the manufacturer’s steps. Semi-gloss finishes need finer grits, and high-gloss finishes are best restored by a professional fabricator.

What should not be used on laminate?

Abrasive cleaners and pads, steel wool, acidic cleaners, drain cleaners, oven cleaners, rust removers and toilet bowl cleaners. Prolonged bleach contact discolours laminate, and hot pots should never go directly on it.

How do you clean wood millwork?

Dust with a soft cloth and wipe with a cloth dampened with water and a little mild soap, then dry. Use only cleaners and polishes that the finish supplier or millwork manufacturer approves, and keep humidity within the range the millwork was installed for.